​​Giant Cow (“Company,” “we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

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By using our Site, purchasing tickets, or submitting information through our contact forms, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect personal information that you voluntarily provide to us, including:

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A. Information Collected Through Ticket Sales

When purchasing event tickets or related products, we may collect:

• Name

• Email address

• Phone number

• Billing and/or shipping address

• Payment information (processed securely by a third-party payment processor; we do not store full credit card numbers)

• Number of tickets or services purchased

• Any additional information required for event registration or attendance

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B. Information Collected Through Online Contact Forms

If you submit a contact inquiry, we may collect:

• Name

• Email address

• Phone number

• Message content or other information you choose to provide

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C. Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Cookies and similar tracking technologies
  This information helps us secure the Site and understand usage patterns.

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2. How We Use Your Information

We use collected information for the following purposes:

• To process and manage ticket sales and event registrations

• To respond to contact form submissions and customer support requests

• To send purchase confirmations, event updates, and related communications

• To improve our website, services, and user experience

• To comply with legal obligations

• To prevent fraud or misuse of our services

We do not sell your personal information. Your data is secure with us and we will not share or sell it with third parties for marketing and promotional purposes.

 

3. Sharing of Information

We may share your information only with:

• Service providers, such as payment processors, email service providers, and website hosting companies, who assist in running our Site and business

• Event venues or partners, when necessary for event administration

• Legal authorities, if required by law or to protect our rights, users, or property

All third-party service providers are required to protect your information and use it only for the services they provide.

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4. Cookies and Tracking Technologies

Our Site may use cookies or similar technologies to:

• Maintain site functionality

• Analyze website traffic and usage patterns

• Remember user preferences

You can disable cookies in your browser settings, but doing so may affect certain features.

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5. Data Retention

We retain personal information only as long as necessary for:

• Completing transactions

• Providing services

• Meeting legal, tax, or accounting requirements

When data is no longer required, it will be securely deleted or anonymized.

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6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

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7. Children’s Privacy

Our services and events are directed toward families, but we do not knowingly collect personal information from children under 13 without parental consent.
If you believe a child has submitted personal information without consent, please contact us immediately so we can remove it.

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8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of certain information

• Opt out of marketing communications

• Request information about how your data is used

To exercise these rights, contact us using the information below.

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9. Links to Third-Party Websites

Our Site may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Last Updated” date. Continued use of our Site means you accept any changes.

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Last Updated: 11/18/2025

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